Two-person rides are forbidden by the rules of the service. Each user is informed about it by sticker-signs on the scooters as well as during the video-training once the Whoosh app is installed. Still, violations take place from time to time and users may incur a fine.
To improve riding culture and safety, Whoosh launched an e-scooter driving school
. On the service's website and app, users can learn the rules of safe and ethical riding free of charge and even get a promo code for a discount.
The technology for detecting two-person rides is a part of the Whoosh Data analytics project. In the future, the service is planning to implement algorithms to detect underage riders, rate driving styles and even measure pavement smoothness.