Whoosh takes care of the order on the streets and believes that scooters should not interfere with pedestrians and other road users. Therefore, you can complete the trip on the scooter of this service only at special points – virtual parking spots marked in the app with the "P" sign. Parking places are located in such a way that scooters do not interfere with the movement of pedestrians and cars.
A dedicated Whoosh operational team makes sure that scooters are well-charged, in good conditions, and located in right places on the streets: the team members line up scooters evenly if someone has parked carelessly, evenly redistribute them between parkings so that scooters in the right amount are always at hand. Travel ban zones cover from Alfragide and Parque das Nações, for instance, to city center like Arroios ou Principe Real) are introduced in places not intended for electric scooters: it will not be possible to ride a scooter on Rua Augusta, for instance.